- Updated April 2026

This policy governs the management of sensitive legal data within Axion Resolution ecosystem, ensuring absolute confidentiality for all proceedings

Introduction

This Privacy Policy outlines the protocols governing the processing of personal data by Axion Resolution Ltd via the informational portal axion-adr.com. As an independent Alternative Dispute Resolution body, Axion Resolution Ltd operates under a mandate of strict confidentiality and data sovereignty. Privacy is a fundamental pillar of the arbitral process. This policy serves as our decree on how we manage the sanctity of information entrusted to us by all parties.

Information Categorization

Operational data collection is restricted to the following classifications:

Communication Records: Information voluntarily submitted via the "Contact Us" facility or direct electronic correspondence, including name, contact identifiers, and the substance of the inquiry.
Technical Identifiers: Automated logging of forensic metadata, including IP addresses, browser specifications, and temporal access logs, utilized exclusively for infrastructure security and the prevention of procedural interference.
Adjudicatory Data: Axion ADR does not facilitate direct dispute intake via this portal. All case-related dossiers—including Player IDs, transaction ledgers, and evidentiary logs—are received solely through authorized regulatory and licensing channels.

Utilization of Data

Data processing is strictly confined to the following administrative functions:

The fulfillment of direct inquiries and institutional correspondence.
The execution of independent adjudication mandates as prescribed by the Anjouan Gaming Board.
The maintenance of the security, integrity, and operational stability of the Axion Resolution digital infrastructure.

Security Framework & Adjudicatory Standards

While the public portal serves as a stationary informational resource, all substantive dispute resolution occurs within an enterprise environment certified under ISO/IEC 27001, ISO/IEC 27701, and SOC 2 Type 2.

Cryptographic Protocols: All data remains subject to high-level encryption standards, both in transit and at rest.
Data Residency: Pursuant to international data sovereignty requirements, all adjudicatory data is domiciled within secure repositories in the European Union

Controlled Disclosure

Axion Resolution Ltd does not engage in the commercial sale, rental, or trade of personal information. Disclosure is strictly limited to:

Procedural Necessity: The transmission of evidence between the Complainant and the Operator essential to the reach of a formal determination.
Statutory Mandate: Disclosure to the Anjouan Gaming Board for the purpose of regulatory audit or legal compliance.
Judicial Requirement: Compliance with binding court orders or enforceable legal processes.

Retention & Data Subject Rights

Case-related records are retained in strict accordance with the statutory guidelines defined by the Anjouan Gaming Authority.

Individuals maintain the right to request access to, or the rectification of, their personal data. However, the right to erasure remains secondary to the institutional obligation to preserve an accurate record of proceedings for regulatory audit during the mandatory retention period.

Institutional Contact

Inquiries regarding this policy or the exercise of data rights should be directed to the Compliance Office:

Email: [email protected]